Shipping policy

Shipping Policy

Thank you for shopping with Opsyn Therapy. We’re committed to delivering your order as quickly and reliably as possible.

International Shipping

We proudly ship worldwide. All orders are processed and dispatched within 1–2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Our average delivery time ranges between 4–8 business days, depending on your location and the selected shipping method.

Please note: All delivery times are estimates only and not guaranteed. Transit times may vary due to customs clearance, weather delays, or unforeseen courier issues.

Damaged or Defective Items

We take great care in packaging and inspecting all orders before shipment. However, if your item arrives damaged or defective, please contact us within 7 days of delivery at support@opsyntherapy.com with your order number and clear photos of the issue. We’ll gladly arrange a replacement or exchange at no additional cost.

Lost or Stolen Packages

Opsyn Therapy is not responsible for lost or stolen packages marked as delivered. If your package is missing, we recommend contacting the shipping carrier directly with your tracking number for further assistance.

Customs & Duties

In most cases, customs and import duties are prepaid as part of our international shipping process, so you typically won’t need to pay anything extra upon delivery.

However, customs policies vary by country, and in rare situations, local authorities may charge additional fees. These charges, if applied, are the responsibility of the customer.

Please note: We do our best to minimize any unexpected costs, but we are not liable for customs charges imposed by your country.

Address Accuracy

Please ensure that all shipping information is correct at checkout. We are not liable for delivery issues due to incorrect or incomplete addresses provided by the customer.